AMAZON DIRECT WALK-IN RECRUITMENT 2018 FOR FRESHERS & EXPERIENCED CANDIDATES

Amazon job openings for Virtual Customer Service job post. Interested and eligible candidates attend the wlak-in drive. More details check below.

AMAZON DIRECT WALK-IN RECRUITMENT 2018

AMAZON DIRECT WALK-IN RECRUITMENT 2018

About Amazon:
Amazon.com, Inc., doing business as Amazon, is an American electronic commerce and cloud computing company based in Seattle, Washington that was founded by Jeff Bezos on July 5, 1994. The tech giant is the largest Internet retailer in the world as measured by revenue and market capitalization, and second largest after Alibaba Group in terms of total sales. The amazon.com website started as an online bookstore and later diversified to sell video downloads/streaming, MP3 downloads/streaming, audiobook downloads/streaming, software, video games, electronics, apparel, furniture, food, toys, and jewelry. The company also produces consumer electronics—Kindle e-readers, Fire tablets, Fire TV, and Echo—and is the world's largest provider of cloud infrastructure services (IaaS and PaaS). Amazon also sells certain low-end products under its in-house brand AmazonBasics.

Company: Amazon

Official Site: www.amazon.com

Position Name: Virtual Customer Service (Work From Home)

Eligibility: Any Graduate/PG

Experience: 0 - 5 Years

Founder: Jeff Bezos

Salary Offered: Rs: 1,25,000 - 2,00,000 P.A.

Job Location: Coimbatore (Tamilnadu)

Job Description:

Virtual Customer Service (VCS) - It is a Work from Home model for India CS

VCS associates are expected to work from a home location approved by Amazon for all scheduled hours

It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality


Desired Skills:

Action oriented, self-disciplined and organized

Effective time management skills and ability to prioritize work time to ensure productivity and department standards

Ability to communicate clearly with both internal and external customers

Good comprehension skills - ability to clearly understand and address customer issues appropriately

Good composition skills - ability to compose grammatically correct, concise, and accurate written responses

Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer

Good typing skills

Preferred Criteria:

Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead

Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity

Should ensure Work-like environment with no disturbance during the work hours

The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment

They will be creative and analytical problem solvers with a passion for excellent customer service


Customer Focus:

Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment

Ability to empathize with and prioritize customer needs

Demonstrates interpersonal skills with a diverse customer base

Demonstrates conflict resolution, negotiation, and de-escalation skills

Demonstrates ownership to resolve challenging customer issues, escalating when necessary

Ability to determine customer needs and provide appropriate solutions

Maintain regular and reliable attendance, including the daily schedule as assigned

Flexible with the working schedule; may be expected to work weekends, holidays and events

Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Problem Solving Skills:

Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned

Ability to approach problems logically and rationally

Action oriented and self-disciplined

Organized and detail-oriented

Ability to quickly and effectively prioritize work time in various departments to meet business need

Ability to maintain composure in highly escalated situations


Additional Benefits:

Sodexo, Internet Reimbursement, Night Shift allowance, Over time

Documents:

Resume

Passport size photograph

One Original Govt ID proof

Walk-In Date & Venue Details:

Walk-In Date: 25 - 29 June 2018

Walk-In Time: 10:30 AM - 02:00 PM

Venue Details:

Amazon Development Centre India Pvt. Ltd,
Tower-A, 3rd Floor, India Land Tech Park Pvt.Ltd.,
CHIL SEZ, Keeranatham Main Road, Saravanampatty, Coimbatore - 641035.

Contact Person: Vishal - 9836685054