Amazon job openings for Virtual Customer Service job
post. Interested and eligible candidates attend the wlak-in drive. More details
check below.
About Amazon:
Company: Amazon
Official Site: www.amazon.com
Position Name: Virtual Customer Service (Work From Home)
Eligibility: Any Graduate/PG
Experience: 0 - 5 Years
Founder: Jeff Bezos
Salary Offered: Rs: 1,25,000 - 2,00,000 P.A.
Job Location: Coimbatore (Tamilnadu)
Job Description:
Virtual Customer Service (VCS) - It is a Work from Home model for India CS
VCS associates are expected to work from a home location approved by Amazon for all scheduled hours
It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality
Action oriented, self-disciplined and organized
Effective time management skills and ability to prioritize work time to ensure productivity and department standards
Ability to communicate clearly with both internal and external customers
Good comprehension skills - ability to clearly understand and address customer issues appropriately
Good composition skills - ability to compose grammatically correct, concise, and accurate written responses
Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
Good typing skills
Preferred Criteria:
Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead
Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
Should ensure Work-like environment with no disturbance during the work hours
The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment
They will be creative and analytical problem solvers with a passion for excellent customer service
Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Flexible with the working schedule; may be expected to work weekends, holidays and events
Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Problem Solving Skills:
Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Ability to approach problems logically and rationally
Action oriented and self-disciplined
Organized and detail-oriented
Ability to quickly and effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations
Sodexo, Internet Reimbursement, Night Shift allowance, Over time
Documents:
Resume
Passport size photograph
One Original Govt ID proof
Walk-In Date & Venue Details:
Walk-In Date: 25 - 29 June 2018
Walk-In Time: 10:30 AM - 02:00 PM
Venue Details:
Amazon Development Centre India Pvt. Ltd,
Tower-A, 3rd Floor, India Land Tech Park Pvt.Ltd.,
CHIL SEZ, Keeranatham Main Road, Saravanampatty, Coimbatore - 641035.
Contact Person: Vishal - 9836685054
AMAZON DIRECT WALK-IN RECRUITMENT 2018
About Amazon:
Amazon.com, Inc., doing business as Amazon, is an American
electronic commerce and cloud computing company based in Seattle, Washington
that was founded by Jeff Bezos on July 5, 1994. The tech giant is the largest
Internet retailer in the world as measured by revenue and market
capitalization, and second largest after Alibaba Group in terms of total sales.
The amazon.com website started as an online bookstore and later diversified to
sell video downloads/streaming, MP3 downloads/streaming, audiobook
downloads/streaming, software, video games, electronics, apparel, furniture,
food, toys, and jewelry. The company also produces consumer electronics—Kindle
e-readers, Fire tablets, Fire TV, and Echo—and is the world's largest provider
of cloud infrastructure services (IaaS and PaaS). Amazon also sells certain
low-end products under its in-house brand AmazonBasics.
Company: Amazon
Official Site: www.amazon.com
Position Name: Virtual Customer Service (Work From Home)
Eligibility: Any Graduate/PG
Experience: 0 - 5 Years
Founder: Jeff Bezos
Salary Offered: Rs: 1,25,000 - 2,00,000 P.A.
Job Location: Coimbatore (Tamilnadu)
Job Description:
Virtual Customer Service (VCS) - It is a Work from Home model for India CS
VCS associates are expected to work from a home location approved by Amazon for all scheduled hours
It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality
Desired Skills:
Action oriented, self-disciplined and organized
Effective time management skills and ability to prioritize work time to ensure productivity and department standards
Ability to communicate clearly with both internal and external customers
Good comprehension skills - ability to clearly understand and address customer issues appropriately
Good composition skills - ability to compose grammatically correct, concise, and accurate written responses
Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
Good typing skills
Preferred Criteria:
Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead
Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
Should ensure Work-like environment with no disturbance during the work hours
The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment
They will be creative and analytical problem solvers with a passion for excellent customer service
Customer Focus:
Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Flexible with the working schedule; may be expected to work weekends, holidays and events
Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Problem Solving Skills:
Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Ability to approach problems logically and rationally
Action oriented and self-disciplined
Organized and detail-oriented
Ability to quickly and effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations
Additional Benefits:
Sodexo, Internet Reimbursement, Night Shift allowance, Over time
Documents:
Resume
Passport size photograph
One Original Govt ID proof
Walk-In Date & Venue Details:
Walk-In Date: 25 - 29 June 2018
Walk-In Time: 10:30 AM - 02:00 PM
Venue Details:
Amazon Development Centre India Pvt. Ltd,
Tower-A, 3rd Floor, India Land Tech Park Pvt.Ltd.,
CHIL SEZ, Keeranatham Main Road, Saravanampatty, Coimbatore - 641035.
Contact Person: Vishal - 9836685054