Mphasis Company Walk-In Drive for Freshers/Experienced/Any Graduates

Mphasis Company Walk-In Drive for Freshers/Experienced/Any Graduates

Mphasis recruitment drive for Associate/Senior Associate. More details check below.

Mphasis Company Walk-In Drive for Freshers/Experienced/Any Graduates 

Mphasis Company Walk-In Drive for Freshers/Experienced/Any Graduates

About Mphasis:
Mphasis is an IT services company based in Bangalore, India. The company provides infrastructure technology and applications outsourcing services, as well as architecture guidance, application development and integration, and application management services. It serves financial services, telecom, logistics, and technology industries. Mphasis was ranked #7 in India IT companies and overall #165 by Fortune India 500 in 2011. In April 2016, Hewlett Packard Enterprise sold the majority of its stake in Mphasis to Blackstone Group LP for around $USD 1 billion.


Company: Mphasis

 Website: www.mphasis.com

 Job Role: Associate/Senior Associate

 Education: Any Graduate (Except BE/BTech)

 Experience: 0 - 4 Years

 Salary Offered: Rs: 1,75,000 - 4,00,000 P.A.

 Job Location: Pune

 Headquarters: Bengaluru

 Revenue: 60.74 billion INR


Job Description:
  • Respond to customer queries via inbound calls, emails, chat and web tickets within defined SLAs.
  • Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines.
  • Update users about request status and close request when users are satisfied with solutions.
  • Troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase.
  • Remote desktop troubleshooting.
  • Escalate complex incidents / requests to upstream technical groups.
Skills:
  • Excellent command on English (Verbal and Written).
Walk-In Date: 29 Jan - 02 Feb 2018


Walk-In Time: 11 am Onwards

 Venue Details:
Mphasis, EON free zone,
Cluster C, Ground Floor, Wing 2,
Kharadi, Pune 411014.

Contact Person: Suruchi/Nitin/Imran

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