Mphasis Company Job Recruitment 2019 for Technical
Support Engineer. Interested & Eligible Candidates Attend the Walk-In
Drive. More Details Given Below.
Company Profile:
Job Role: Technical Support Engineer
Eligibility: Any Graduate
Experience: 0 - 3 Years
Salary: Rs: 2,25,000 - 3,50,000 P.A.
Job Location: Bangalore
Problem and Incident management under Global Service Desk environment where the Tech support Engineer has to manage clients queries and technical problems via inbound calls, emails, chat and web tickets within defined SLAs Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines.
Update users about request status and close request when users are satisfied with solutions Level 1, Level 2 and Level 3 troubleshooting mainly related to desktop/OS, Custom and COTS applications,
Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase.
Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups.
Walk-In Date: 02 Apr - 05 Apr 2019
Walk-In Time: 10:00 AM - 04:00 PM
Venue Details:
Contact Person: Sunitha
MPHASIS WALK-IN RECRUITMENT DRIVE 2019
Company Profile:
Mphasis is a Bangalore based IT services
company majority owned by Hewlett-Packard. The company provides
infrastructure technology and applications outsourcing services, as well as
architecture guidance, application development and integration, and application
management services. It serves financial services, telecom, logistics, and
technology industries. MphasiS is ranked #7 in India IT companies and overall
#165 by Fortune India 500 in 2011[2] with more than 40,000 employees [3] as
of 2012. In February 2014 the Mphasis company changed its logo and the Brand
Name as Mphasis Unleash the Next as it seeks to boost business other
than from parent Hewlett-Packard, currently its largest client.
Company: Mphasis
Website: www.mphasis.com
Job Role: Technical Support Engineer
Eligibility: Any Graduate
Experience: 0 - 3 Years
Salary: Rs: 2,25,000 - 3,50,000 P.A.
Job Location: Bangalore
Salary: Good
Job Description:
Problem and Incident management under Global Service Desk environment where the Tech support Engineer has to manage clients queries and technical problems via inbound calls, emails, chat and web tickets within defined SLAs Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines.
Update users about request status and close request when users are satisfied with solutions Level 1, Level 2 and Level 3 troubleshooting mainly related to desktop/OS, Custom and COTS applications,
Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase.
Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups.
Walk-In Date & Venue Details:
Walk-In Date: 02 Apr - 05 Apr 2019
Walk-In Time: 10:00 AM - 04:00 PM
Venue Details:
Mphasis, 4th Floor,
WTC-4, Bagamane World Technology Centre,
KR Puram, Marathalli Outer Ring Road, Bangalore 560048.
WTC-4, Bagamane World Technology Centre,
KR Puram, Marathalli Outer Ring Road, Bangalore 560048.
