CSS CORP WALK-IN FOR NETWORK ADMINISTRATOR @ CHENNAI

CSS Corp Job Openings for Network Administrator. Interested and Eligible Candidates Can Attend the Walk-In Drive. More Details Given Below.

CSS Corp Recruitment 2019

Company Profile:

CSS Corp is a global technology services company supporting enterprise and consumer products, deploying networks and managing IT infrastructure (stand alone, cloud or mobile enabled). We partner with many of the Fortune 1000 companies to help realize their strategic business outcomes and be future-ready. Our expertise and in-depth understanding of the enterprise & consumer tech support space, along with proven pedigree in Remote Infrastructure Management Services (RIMS), helps enhance IT availability and business efficiency, to more than 140 customers worldwide. Our R&D arm, CSS Corp Innovation Labs designs and develops products and IP, creates platforms and solutions to accelerate IT transformation and enable faster go to market for customers.

Company: CSS Corp

Website: www.csscorp.com

Job Role: Network Administrator

Eligibility: Any Graduate

Experience: 1 - 5 Years

Salary: Rs: 4,00,000 - 5,50,000 P.A.

Job Location: Chennai

Job Description:

Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues.
Troubleshoot Product, Codes and Configuration issues.
Ensure On-Time escalation to L2.
Ensure consistent customer satisfaction.
Document all communication with customers in the CRM.
Notify/Discuss with L2 /TL/Manager on Tickets that require assistance.
Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC.
Plan and constantly work on upgrading tech and product expertise.
Contribute to the knowledge base/ Tech Forum.
Ensure to gain Certified Expertise (Certifications) to provide better service Interface with international customers.

Primary Skills:

Excellent communication Written and Verbal English, Wired and Wireless Networking, CWNA certified preferred.
Good experience working in a Support/ Technical Assistance Centre (TAC) team.
Good understanding of TCP/IP model.
Knowledge on ARP, ICMP, TCP, UDP, DNS, DHCP, STP.
Good understanding on OSPF, BGP.
Layer 2 security, Dot1X, DHCP snooping.
Basics knowledge on multicast and IGMP.
Expertise in understanding different network topologies and configurations.
Live debugging / troubleshooting on the customer's environment, collecting additional information about the problem and resolving network performance issues.
Ability to analyze network traffic.
Ability to reproduce customer reported issues in the lab environment, work with development and QA to verify and fixes before they are rolled out to our customers.
Ability to work independently in a fast-paced structured environment.

Walk-In Date & Venue Details:

Walk-In Date: 01 June 2019

Walk-In Time: 10:00 AM Onwards