GENPACT MEGA WALK-IN DRIVE FOR INTERNATIONAL VOICE PROCESS

Genpact company job openings for any Graduate. Interested and Eligible Candidates Can Attend the Walk-In Drive. More Details Given Below.

GENPACT RECRUITMENT 2019

About Company:

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 87,000+ of us. From New York to New Delhi and more than 25 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that reimagining each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – accelerating digital transformation to create bold, lasting results – because transformation happens here.

Genpact began in 1997 as a business unit within General Electric. In January 2005, Genpact became an independent company to bring our process expertise and unique DNA in Lean management to clients beyond GE, and then in August 2007, we became a publicly-traded company. Bain Capital became Genpact’s largest shareholder in November 2012, with the strategic objective to grow the company further. Since December 31, 2005, we have expanded from 19,000+ employees and annual revenues of US$491.90 million to 87,000+ employees and annual revenues of US$3.00 billion as of December 31, 2018.

Company Name: Genpact

Website : www.genpact.com

Job Role : International Voice Process

Eligibility : Any Graduate

Experience : 0 - 4 Years

Job Location : Delhi/NCR

Skills: Good Communication Skills (verbal and written).

Job Description:

Collect the delinquent amount from the customer over the phone or take promises from them on making the payment.
Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also.
Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund.
Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
Inbound & outbound calling.
Provide payment plans basis customer requirement.

Documents to Carry: