Dell Walk-In Recruitment 2018 for Freshers/Any Degree
Graduates. Interested and eligible candidates through attend the walk-in
drive. More details check below.
About Dell:
Website: www.dell.com
Job Role: Client Technical Support Associate
Eligibility: Any Degree
Experience: Freshers
Job Location: Gurgaon
Company CEO: Michael S. Dell
Job Role:
Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software
Responsible for providing telephone support for customers on operation or maintenance of Dell products
Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues
Responsible for OOW, Total solutions, YTT and In warranty extension sales
Performs work in accordance to standardized policies and procedures
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
Documents problems in the support solution database for diagnostics and solution implementation
Ensure proper escalation procedures are followed
Responsible for customer satisfaction through effective handling of customer problems
Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills
Candidate Profile:
Should be willing to work in shifts in a 24 x7 work environment
Should be residing within Transport Boundaries
Excellent telephone soft skills & thorough telephone functional skills
Ability to handle stressful situations
Ability to deal professionally with irate customers
Walk-In Date: 18 & 19 June 2018
Walk-In Time: 12:00 PM - 03:00 PM
Venue Details:
Contact Person: Ellora Dutta
DELL WALK-IN FOR CLIENT TECHNICAL SUPPORT ASSOCIATE
About Dell:
Dell (stylized as DELL) is an American multinational
computer technology company based in Round Rock, Texas, United States, that
develops, sells, repairs, and supports computers and related products and
services. Eponymously named after its founder, Michael Dell, the company is one
of the largest technological corporations in the world, employing more than
103,300 people in America and around the world.
Company: Dell
Website: www.dell.com
Job Role: Client Technical Support Associate
Eligibility: Any Degree
Experience: Freshers
Job Location: Gurgaon
Company CEO: Michael S. Dell
Job Role:
Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software
Job Responsibilities:
Responsible for providing telephone support for customers on operation or maintenance of Dell products
Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues
Responsible for OOW, Total solutions, YTT and In warranty extension sales
Performs work in accordance to standardized policies and procedures
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
Documents problems in the support solution database for diagnostics and solution implementation
Ensure proper escalation procedures are followed
Responsible for customer satisfaction through effective handling of customer problems
Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills
Candidate Profile:
Should be willing to work in shifts in a 24 x7 work environment
Should be residing within Transport Boundaries
Excellent telephone soft skills & thorough telephone functional skills
Ability to handle stressful situations
Ability to deal professionally with irate customers
Walk-In Date & Venue Details:
Walk-In Date: 18 & 19 June 2018
Walk-In Time: 12:00 PM - 03:00 PM
Venue Details:
Dell International Services,
Vipul tech Square, Opp Central Park,
Sector Road, Sector-43, Gurgaon - 122002.
Vipul tech Square, Opp Central Park,
Sector Road, Sector-43, Gurgaon - 122002.
Contact Person: Ellora Dutta