TECH MAHINDRA MEGA WALK-IN DRIVE FOR 2018/2017/2016 BATCH GRADUATES

Tech Mahindra job openings for Associate/Senior Associate post. Interested and eligible candidates attend the walk-in drive. More details check below.

TECH MAHINDRA MEGA WALK-IN DRIVE 2018

About Company:

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to various industry verticals and horizontals. Anand Mahindra is the Chairman of Tech Mahindra, which is headquartered at Pune and has its registered office in Mumbai.

Part of the Mahindra Group, Tech Mahindra is a US$4.6 billion company with over 115,000 employees across 90 countries. It provides services to customers which include Fortune 500 companies. It is also one of the Fab 50 companies in Asia, a list compiled by Forbes. Tech Mahindra was ranked #5 in India's software services (IT) firms and overall #111 in Fortune India 500 list for 2012. Tech Mahindra, on 25 June 2013, announced the completion of a merger with Mahindra Satyam.

Tech Mahindra has 864 active clients as of June 2017.

Company : Tech Mahindra

Website : www.techmahindra.com

Job Role : Associate/Senior Associate

Eligibility : Any Graduate/Diploma

Experience : 0 - 2 Years

Salary : Rs: 2.40 LPA - 2.76 LPA

Headquarters: Mumbai

Revenue: 460 crores USD

Job Location : Hyderabad

Job Summary:

Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests.

Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business.

Specialists require an intimate knowledge of the products or services being sold, great communication skills and sales experience.

The ability to cross-sell products is also essential and customer service is required.

Responsibilities:

Answers inquiries by clarifying desired information; researching, locating, and providing information.

Determines requirements by working with customers.

Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

Fulfils requests by clarifying desired information; completing transactions; forwarding requests.

Skills:

Excellent Communication Skills in English & Hindi/ Proficient in North Indian Hindi Language.

Typing Skills minimum 30 WPM with 85% accuracy & Basic System Navigation Skills, Ability to write, read and speak English to suit business need, Decision Making, numerical ability & logical reasoning, Troubleshooting, Customer Focus and Being Attentive.