Mphasis company job opening for freshers/experienced/any
graduates candidates. More details check below.
Company Profile:
Mphasis is an IT services company based in Bangalore, India.
The company provides infrastructure technology and applications outsourcing
services, as well as architecture guidance, application development and
integration, and application management services. It serves financial services,
telecom, logistics, and technology industries. Mphasis was ranked #7 in India
IT companies and overall #165 by Fortune India 500 in 2011. In April 2016,
Hewlett Packard Enterprise sold the majority of its stake in Mphasis to
Blackstone Group LP for around $USD 1 billion.
Company: Mphasis
Website: www.mphasis.com
Job Role: Technical Support Process - Voice
Qualification: Any Graduate
Experience: 0 - 2 Years
Company Headquarters: Bengaluru
Pay Scale: Rs: 1,75,000 - 2,25,000 P.A.
Revenue: 60.74 billion INR (US$900 million, March 2016)
Job Location: Pune
Job Description:
- Respond to customer queries via inbound calls.
- Update users about request status and close request when users are satisfied with solutions.
- Troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase.
- Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups.
Candidate Profile:
- Knowledge of LAN, VAN and MAN.
- Good communication skills.
- 24*5 Shift.
- 5 Days working.
Other Benefits:
- Pick up and drop facility.
- Global standard work environment.
- Performance linked incentives.
Documents to Carry:
- SSC, HSC, Graduation mark sheets, Aadhar card, copy of Resume and photo ID proof.
Walk-In Date: 15 - 24 Nov 2017
Walk-In Time: 11 am – 4 pm
Venue Details:
Mphasis, EON Kharadi Infrastructure Pvt Ltd,
SEZ Plot # 1, Wing 2, Ground Floor,
Cluster C, Kharadi, Pune - 411014.
SEZ Plot # 1, Wing 2, Ground Floor,
Cluster C, Kharadi, Pune - 411014.
Contact Person: Soniya Kota