Yahoo Recruitment 2017 for Customer Care Associate at
Bangalore. More details and application process are given below.
Yahoo Freshers Recruitment 2017 – Register Now
About Company:
Yahoo! Inc. is an American multinational technology company
headquartered in Sunnyvale, California. Yahoo was founded by Jerry Yang and
David Filo in January 1994 and was incorporated on March 2, 1995. Yahoo was one
of the pioneers of the early internet era in the 1990s. Marissa Mayer, a former
Google executive, Google Employee number 20, and Google's first female
Engineer, serves as CEO and President of Yahoo.
It is globally known for its Web portal, search engine
Yahoo! Search, and related services, including Yahoo! Directory, Yahoo! Mail,
Yahoo! News, Yahoo! Finance, Yahoo! Groups, Yahoo! Answers, advertising, online
mapping, video sharing, fantasy sports, and its social media website. It is one
of the most popular sites in the United States. According to third-party web
analytics providers, Alexa and SimilarWeb, Yahoo! is the highest-read news and
media website, with over 7 billion views per month, being the sixth most
visited website globally, As of 28 December 2016. According to news sources,
roughly 700 million people visit Yahoo websites every month. Yahoo itself
claims it attracts "more than half a billion consumers every month in more
than 30 languages".
Company: Yahoo
Role or Position Name: Customer Care Associate
Education: Any Degree
Job Location: Bangalore
Last Date to Apply: ASAP
Headquarters: Sunnyvale, California, United States
Revenue: 5.16 billion USD (2016)
Detailed
Eligibility:
- Bachelor’s Degree in any discipline required with minimum of 3.5 GPA / 65% marks
- 0-6 months of success customer service or internet experience
- Must have flexibility to work Monday thru Sunday in shifts
- World-class customer service focus and interpersonal skills with superior verbal and written communication skills
- Proven ability to communicate complex technical problems in “customer friendly” language
- Consistent record of outstanding quality assurance scores
Job Description:
- Provide world-class service to all Yahoo Customers in a customer centric environment
- Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer support tools
- Assisting customers with inquiries while providing consultative support and recommendations
- Document in detail all interactions with customers
- Effectively articulate complex information to a variety of technical and non-technical customers
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