Tata Business Support Services Job Openings for Customer
Care Executive. More Details Check Below.
Company Profile:
Official Site: www.tata-bss.com
Job Position: Customer Care Executive
Qualification: Any Graduate
Experience: 0 - 6 Months
Salary: Rs: 13,000 to 15,000 P.M
Job Location: Hyderabad
Walk-In Date: 20 - 24 Feb 2018
Venue Address:
Contact Person: B Vinay Kumar - +91-9014068127
Other Notifications:
Red Hat Very Urgent Hiring for 2015/2016/2017/2018 Batch Freshers
Wipro Registration Link 2018 for 2016/2017/2018 Batch Graduates – Apply Here
AAVIN Recruitment 2018, Apply for Multiple Posts @ aavinmilk.com
Tata Business Support Services Pvt. Ltd Mega Walk-In Drive 2018
Company Profile:
ata Business Support Services Ltd (Tata BSS) is a wholly
owned subsidiary of Tata Sons, providing outsourced contact centre services to
large telecommunications operators, Internet service providers, DTH service
providers and online travel agencies amongst other domestic (Indian) and
international clients. Tata BSS is among the third party outsourced customer
service providers in India, serving domestic as well as international
customers. With facilities across 21 "global delivery centres" that
accommodate 23000+ employees.
Tata BSS provides inbound and outbound services (voice and
non-voice) in English (for US and Indian geographies) and 14 regional Indian
languages from its Indian centres. The centres in the US offer inbound customer
care services, email support, cross-selling and up-selling services to
industries including e-commerce, healthcare & travel.
Organization: Tata Business Support Services Pvt.
Ltd.
Official Site: www.tata-bss.com
Job Position: Customer Care Executive
Qualification: Any Graduate
Experience: 0 - 6 Months
Salary: Rs: 13,000 to 15,000 P.M
Job Location: Hyderabad
Job Details:
Education Qualification: Graduate with 15 years of
formal English Medium education.
Experience: Fresher or 6 months.
Skills : Excellent communication skills.
Languages : English & Hindi.
Knowledge: Pre-requisite: Candidate to be proficient in business writing skills.
Typing Speed: 25 words per minute with 90% accuracy.
Other Characteristics: Patience - Ability to deal with difficult, escalated emails.
High on confidence.
Complex problem solving (identification, resolution).
Passion to meet and exceed expectation.
Expressive - adequate articulation.
Ability to develop a rapport with every customer.
Positive attitude.
Experience – relevant experience in Call Centre; Service / Hospitality Industry; prior experience of direct Customer Care interactions in call centre is a must.
Each CSA should have the ability to navigate knowledge bank & other CRM systems and write appropriate case logs / notes to capture customer interactions.
Experience: Fresher or 6 months.
Skills : Excellent communication skills.
Languages : English & Hindi.
Knowledge: Pre-requisite: Candidate to be proficient in business writing skills.
Typing Speed: 25 words per minute with 90% accuracy.
Other Characteristics: Patience - Ability to deal with difficult, escalated emails.
High on confidence.
Complex problem solving (identification, resolution).
Passion to meet and exceed expectation.
Expressive - adequate articulation.
Ability to develop a rapport with every customer.
Positive attitude.
Experience – relevant experience in Call Centre; Service / Hospitality Industry; prior experience of direct Customer Care interactions in call centre is a must.
Each CSA should have the ability to navigate knowledge bank & other CRM systems and write appropriate case logs / notes to capture customer interactions.
Walk-In Date: 20 - 24 Feb 2018
Walk-In Time: 09 am – 01pm
Venue Address:
Tata Business Support Services Limited,
1-8-371, Gowra Trinity, S. P. Road,
Chiran Fort Lane, Begumpet, Hyderabad - 500016.
1-8-371, Gowra Trinity, S. P. Road,
Chiran Fort Lane, Begumpet, Hyderabad - 500016.
Contact Person: B Vinay Kumar - +91-9014068127
Other Notifications:
Red Hat Very Urgent Hiring for 2015/2016/2017/2018 Batch Freshers
Wipro Registration Link 2018 for 2016/2017/2018 Batch Graduates – Apply Here
AAVIN Recruitment 2018, Apply for Multiple Posts @ aavinmilk.com