About Amazon:
Amazon.com, Inc., doing business as Amazon, is an American
electronic commerce and cloud computing company based in Seattle, Washington
that was founded by Jeff Bezos on July 5, 1994. The tech giant is the largest
Internet retailer in the world measured by revenue and market capitalization,
and second largest after Alibaba Group in terms of total sales. The amazon.com
website started as an online bookstore and later diversified to sell DVDs,
Blu-rays, CDs, video downloads/streaming, MP3 downloads/streaming, audiobook
downloads/streaming, software, video games, electronics, apparel, furniture,
food, toys, and jewelry. The company also produces consumer electronics—Kindle
e-readers, Fire tablets, Fire TV, and Echo—and is the world's largest provider
of cloud infrastructure services (IaaS and PaaS). Amazon also sells certain
low-end products like USB cables under its in-house brand AmazonBasics.
Amazon has separate retail websites for the United States,
the United Kingdom and Ireland, France, Canada, Germany, Italy, Spain,
Netherlands, Australia, Brazil, Japan, China, India, and Mexico. In 2016,
Dutch, Polish, and Turkish language versions of the German Amazon website were
also launched. Amazon also offers international shipping to certain other
countries for some of its products.
Company: Amazon
Website: www.amazon.com
Role Name: Seller Support Associate
Education: Any Graduate
PGCIL48 - Power Grid Corporation of India Limited Recruitment 2017 – 2018 : Apply Here
Experience: 0 - 5 Years
Salary Offered: Rs: 2,75,000 - 4,00,000 P.A.
Job Place: Bangalore
Founded: 5 July 1994, Seattle, Washington, United States
Headquarters: Seattle, Washington, United States
Job Description:
- The Seller Support Associate acts as the primary interface between Amazon and our 3rd party sellers, providing phone and/or email support governed by internal service level agreements
- The Seller Support Associate will be responsible for providing timely and accurate operational support to 3rd party Sellers on the Amazon platform
- The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role
- A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment
Job Responsibilities:
- Demonstrates effective, clear and professional written and oral communication.
- Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions
Desired Profile:
- High energy, solution focused with a passion for customer service
- The ideal candidate will demonstrate keen logical thinking and analytical skills, with the ability to understand and empathize with sellers
- Willingness to work to high performance targets as well as an inquisitive and improvement based approach to work are critical competencies for this role
- The Seller Support Associate demonstrates end to end ownership of every seller interaction and couples this with proactive problem solving to provide exceptional support to sellers
Walk-In Date: 27 - 30 Nov 2017
UIDAI - Unique Identification Authority of India Career Recruitment 2017-2018 – Apply Now
UIDAI - Unique Identification Authority of India Career Recruitment 2017-2018 – Apply Now
Walk-In Time: 9 am Onwards
Venue Details:
Orion building, GF, 8th, 9th, 10th & 11th Floor,
Bagmane Constellation Business Park,
K.R. Puram, Marathalli Ring Road,
Mahadevpura, Bangalore.
Bagmane Constellation Business Park,
K.R. Puram, Marathalli Ring Road,
Mahadevpura, Bangalore.