Dell Recruitment 2017
Company: Dell
Website: www.dell.com
Job Role: Client Technical Support Associate
Qualification: Any Degree
Experience: 0 - 3 Years
Job Location: Gurgaon
Company Profile:
Dell Inc. (stylized as DELL) was an American privately owned
multinational computer technology company based in Round Rock, Texas, United
States, that developed, sold, repaired, and supported computers and related
products and services. Eponymously named after its founder, Michael Dell, the
company was one of the largest technological corporations in the world,
employing more than 103,300 people worldwide.
Dell sold personal computers (PCs), servers, data storage
devices, network switches, software, computer peripherals, HDTVs, cameras,
printers, MP3 players, and electronics built by other manufacturers. The
company was well known for its innovations in supply chain management and
electronic commerce, particularly its direct-sales model and its
"build-to-order" or "configure to order" approach to
manufacturing—delivering individual PCs configured to customer specifications.
Dell was a pure hardware vendor for much of its existence, but with the
acquisition in 2009 of Perot Systems, Dell entered the market for IT services.
The company has since made additional acquisitions in storage and networking
systems, with the aim of expanding their portfolio from offering computers only
to delivering complete solutions for enterprise customers.
Job Description:
- Responsible for providing diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
- Diagnosis & resolving of the hardware problems and troubleshooting
- Verifies warranty entitlement and determines appropriate action
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services
Educational
Qualifications:
- Any Graduate with at least 6 months of calling experience or 12 months of Non-BPO/ Domestic Calling experience
- Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply
- MBA/MCA with relevant 6 months of work experience are eligible
- M.Tech's are not eligible
Job Requirements:
- Should be open to work in rotational / night shifts in a 24 by 7 environment
- Should have an excellent communication skills
- Both side transport facility available
Documents:
Interested candidates can walk In with an updated copy of
resume and any photo id proof
Walk-In Date: 3 - 7 April 2017
Walk-In Time: 12 pm – 4 pm
Venue Details:
Dell International Services,
Vipul Tech Square, Opposite Central Park,
Sector Road, Sector-43, Gurgaon - 122002.
Vipul Tech Square, Opposite Central Park,
Sector Road, Sector-43, Gurgaon - 122002.
Contact Details: Ruchika
Singh -0124-4579196