Red Hat Company Career Recruitment 2018 – 2019

Ret Hat company job openings for Content Developer. Interested and eligible candidates apply this job. More details check below.

Ret Hat Recruitment 2018-2019

About Ret Hat:

Red Hat, Inc. is an American multinational software company providing open-source software products to the enterprise community. Founded in 1993, Red Hat has its corporate headquarters in Raleigh, North Carolina, with satellite offices worldwide.

Red Hat has become associated to a large extent with its enterprise operating system Red Hat Enterprise Linux and with the acquisition of open-source enterprise middleware vendor JBoss. Red Hat also offers Red Hat Virtualization (RHV), an enterprise virtualization product. Red Hat provides storage, operating system platforms, middleware, applications, management products, and support, training, and consulting services.

Red Hat creates, maintains, and contributes to many free software projects. It has acquired several proprietary software product codebases through corporate mergers and acquisitions and has released such software under open source licenses. As of March 2016, Red Hat is the second largest corporate contributor to the Linux kernel version 4.14 after Intel.

Company: Red Hat

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Website: www.redhat.com

Position Name: Content Developer

Education: Bachelor's Degree

Pay Scale: Best in Industry

Experience: Freshers

Headquarters: Raleigh, North Carolina, United States

CEO: James M. Whitehurst

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Revenue: 290 crores USD

Job Place: Pune

Job Summary:

The Red Hat Customer Experience and Engagement (CEE) team is looking for a Technical Training Content Developer to join us in Pune, India.
In this role, you’ll design and establish training content about the configuration, troubleshooting, and usage of Red Hat enterprise solutions for associates, partners, and customers.
You will collaborate with subject matter experts, technical support associates, and support product managers, and partner with training content managers to develop specifications for course content, prepare lesson plans, and ensure materials are applicable and reflective of current product features.
As a Technical Training Content Developer, you'll also develop traditional and virtual self-service training content for technical CEE associates that focuses on soft skills, tools, internal processes, and customer support workflow.

Job Responsibilities:

Develop technical training materials for technical support audiences that focus on customer support workflow, tools, personal qualities, and technical competencies.
Consult with various teams within the CEE team on training best practices, learning objectives, and general training strategies.
Work with other content developers to develop improved developer processes, tooling, and QA testing as needed.
Create lab-based training using a virtual lab environment as well as content development tooling.
Review previously published modules and update based on current learner needs.
Collaborate with the internal knowledge team to align training topics with Red Hat Customer Portal content topics.

Skills:

Bachelor's degree in computer science, engineering, or business.
Knowledge and working experience with Platform or Emerging technologies like Red Hat OpenStack Platform, Red Hat Gluster Storage, Red Hat Ceph Storage, and Ansible by Red Hat.
Ability to design, create, and organize training content into traditional classroom and eLearning modalities.
Experience working with learning management systems and virtual lab environments; familiarity with SCORM and Git is a plus.
Extensive knowledge of Red Hat's solution portfolio and open source software.
Experience in a support organization preferred.
Outstanding interpersonal communication skills and cross-functional relationship building skills.
Creative, motivated, and capable of working on your own, as well as part of a globally distributed team without daily supervision.
Experience administering Red Hat Enterprise Linux (RHEL) is required; Red Hat Certified Engineer (RHCE) is preferred.